SUPPORT
SUPPORT EMAIL - HELLO@ANI-MATR.COM
YOU CAN CHANGE YOUR ADDRESS AT ANY TIME DURING THE PRE-ORDER PROCESS
ALTERNATIVELY REACH OUT TO THE CHATBOX (RIGHT CORNER OF YOUR SCREEN) FOR FAQ & FAST SUPPORT
*THANK YOU AND GOD BLESS
FAQ
The pre-order process is split up into 6-7 weeks. All updates are posted within the PRE-ORDER section the website (typically on Friday's every two weeks).
AFTER PRE-ORDER WINDOW CLOSES🏛️
- WK 1 & 2 - CUT & SEWING HOODIES TOGETHER 🪡
- WK 3 & 4 - PREPARING THREAD & EMBROIDERYING HOODIES 🧵
- WK 5 & 6 - FINALIZING PRODUCTION, GARMENTS SHIPPED TO WAREHOUSE & ADDRESS CHANGE COUNTDOWN 🏭
- WK 7 - SHIPPING ALL HOODIES (PRIORITY MAIL)✈️
These products are limited due to the difficulty it is to create high level embroidery. The exclusivity is what makes these pieces special 🏛️
Feel proud knowing that you are wearing a piece that is unique.
You can change your address anytime between now and when the production is complete (final address countdown) 🏠
Reach out support through any of these channels:
- via the chatbox message
- email hello@ani-matr.com
- or DM via instagram with order # and address change
Currently shipping to:
- USA (currently based)
- MEXICO
- AUSTRALIA
- SWITZERLAND
- GERMANY
Supporting more countries in the future 🌐